OneNote Issues - Update Friday 24th April 2020 15:30:00


User Impact: Users may experience delays when utilizing OneNote. More info: Microsoft's investigation has identified this issue is specific to Education users on the OneNote platform.

We've identified that this issue primarily impacts the following OneNote actions:

Current status: We're continuing to monitor regional service stability to ensure that the performance update we deployed alleviates impact as anticipated.

Scope of impact: This issue may affect EDU users in Australia when accessing OneNote Class Notebooks or performing sync actions.

Root cause: OneNote service throttling enabled within Australia to ensure SharePoint Online service stability has led to intermittent issues with OneNote sync and content visibility.

Next update by: Tuesday, April 28, 2020, 2:30 PM